FAQ

Frequently Asked Questions

At Reezy Mobile DNA, we understand that DNA testing is a significant decision. Our goal is to make the process as smooth and stress-free as possible. Below, you’ll find answers to common questions about our services, refund and cancellation policies, and terms and conditions. If you have additional questions, feel free to contact us.

Certified staff, equipment, and sample collection brought to you (home, work, events) with lab processing and secure results.

Paternity/maternity, relatives/ancestry, legal (chain of custody), and optional genetic health or custom panels.

We serve [Detroit Metropolitan area]. Travel windows depend on demand and scheduling.

Online booking, phone, or email. We’ll confirm date, address, test type, and participant count.

Typically 1 day to 7 days, depending on location, staff, and test type.

We provide documentation (certificate of analysis, chain of custody) and can tailor services for organizations or events.

Valid IDs, private space for collection, consent forms, and any required documents (we’ll send prep steps after booking).

Usually cheek swabs (buccal cells). Lab handles and stores samples under chain of custody.

2–7 business days for standard tests; expedited options may be available. Results via secure portal or encrypted report.

Data is protected, access is restricted, and results are shared only with you or as required by law.

Yes for legal/chain-of-custody cases; requires documented handling and witnesses.

Pricing varies by test type, participants, and travel. We provide a detailed quote after inquiry.

Some tests may be billable; we can assist with verification and estimates.

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